Frequently Asked Questions
FAQ
Order
How do I place an order?
Browse your favorite products, add them to your cart, proceed to checkout, enter your shipping details, choose your preferred payment method, and click Place Order.
Can I cancel my order?
Yes. Orders can be cancelled before they are shipped. Contact our support team as soon as possible for assistance.
How do I track my order?
Visit our Track Order page and enter your Order ID along with your Billing Email Address to check your order status.
Can I change my order after placing it?
If your order has not yet been processed, you may request changes by contacting our customer support team.
Why was my order cancelled?
Orders may be cancelled due to payment issues, stock unavailability, or verification concerns. If this happens, we’ll notify you via email or phone.
Shipping
What are your delivery charges?
We offer Free Shipping on orders above ₹999. Orders below ₹999 may incur a nominal shipping fee.
How long does delivery take?
Most orders are delivered within 3–7 business days, depending on your location.
Do you deliver across India?
Yes, we deliver to most locations across India through trusted courier partners.
Can I change my shipping address?
Yes, you can request an address change before your order has been shipped.
What if my package is delayed?
You can track your shipment using the tracking number or contact our support team for an update.
Still Need Help?
our customer support team is always. here to help you.
Call Us
+91 8383812204
WhatApp
+91 8383812204
Email Us
info@kandp.me
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- Email: info@kandp.me
- Contact: +91 8383812204
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Office - Unit No 1701, 17th floor, Wave One,
Silver Tower, Sec-18 Noida, Gautam Buddh Nagar, U.P 201301
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