Return & Refund Policy

 

Last Updated: June 2026

 

1. Return Eligibility

 

* Returns must be requested within **7 days** of receiving the order.
* Items must be **unused, unwashed, unworn, and in original condition** with all tags and packaging intact.
* Products showing signs of use, damage, alteration, or missing tags will not be eligible for return.

 

2. Non-Returnable Items

 

The following items cannot be returned:

* Sale or clearance items
* Gift cards
* Customized or personalized products
* Innerwear and hygiene-sensitive products

 

3. Damaged or Wrong Products

 

If you receive:

* A damaged product
* A defective product
* An incorrect item

Please contact us within **48 hours of delivery** with:

* Order number
* Photos of the product
* Photos of the package

After verification, we will provide a replacement or refund.

 

4. Return Process

 

To initiate a return:

1. Email us at **[your-email@example.com](mailto:your-email@example.com)** or contact our customer support.
2. Provide your order number and reason for return.
3. Once approved, return instructions will be shared.

 

5. Refund Policy

 

* Refunds will be processed after the returned product passes quality inspection.
* Approved refunds will be credited within **5-7 business days**.
* Original shipping charges are non-refundable unless the return is due to our error.

 

6. Exchange Policy

 

We offer exchanges for:

* Size issues
* Defective products
* Incorrect products received

Exchange requests must be made within **7 days** of delivery.

 

 7. Cancellation Policy

 

* Orders can be cancelled before they are shipped.
* Once an order has been shipped, cancellation is not possible.

 

8. Cash on Delivery (COD) Orders

 

For COD orders, approved refunds will be transferred to the customer’s bank account or UPI ID after verification.

 

9. Contact Us

 

For any return, refund, or exchange-related queries, contact:

**K&P Fashions**
Email: info@kandp.me   

Website: www.kandp.me